Acceptable Use Policy / Community Guidelines - Finveri

Acceptable Use Policy / Community Guidelines

Last Updated: January 9, 2025

1. Introduction

These Community Guidelines and Acceptable Use Policy ("Guidelines") outline the standards of behaviour expected from all users of the Finveri platform. By using our services, you agree to follow these guidelines and help maintain a safe, respectful, and enjoyable community for everyone.

2. Our Community Values

Finveri is built on the following core values:

  • Respect: Treat all community members with dignity and respect
  • Safety: Maintain a safe environment for all users
  • Consent: Ensure all interactions are consensual and appropriate
  • Authenticity: Be genuine and honest in your interactions
  • Inclusivity: Welcome users from all backgrounds and identities

3. Acceptable Use

3.1 Appropriate Content

You may share content that:

  • Is legal and complies with applicable laws
  • Respects the rights and dignity of others
  • Is relevant to our community's purpose
  • Follows age-appropriate guidelines
  • Promotes positive interactions

3.2 Respectful Communication

  • Use respectful and appropriate language
  • Be considerate of others' feelings and boundaries
  • Engage in constructive discussions
  • Respect different opinions and perspectives
  • Maintain professional conduct in all interactions

4. Prohibited Content and Behaviour

4.1 Illegal Content

You may not post, share, or engage with content that:

  • Violates any applicable laws or regulations
  • Promotes illegal activities or violence
  • Contains threats or incitement to violence
  • Involves fraud, scams, or deceptive practices
  • Infringes on intellectual property rights

4.2 Harmful Content

You may not share content that:

  • Contains graphic violence or gore
  • Promotes self-harm or suicide
  • Involves non-consensual sexual content
  • Contains hate speech or discrimination
  • Harasses, bullies, or intimidates others

4.3 Age-Inappropriate Content

  • All content must be appropriate for adults (18+)
  • No content involving minors or appearing to involve minors
  • No content that could be harmful to young people
  • Strict adherence to age verification requirements

4.4 Spam and Commercial Content

You may not:

  • Send unsolicited commercial messages
  • Post repetitive or irrelevant content
  • Use automated systems to post content
  • Engage in pyramid schemes or multi-level marketing
  • Promote competing platforms or services

5. User Safety and Security

5.1 Personal Information

  • Do not share personal information of others without consent
  • Protect your own personal information
  • Report any attempts to obtain personal information
  • Be cautious when sharing contact details

5.2 Financial Safety

  • Never share financial information or payment details
  • Be wary of requests for money or financial assistance
  • Report any suspicious financial requests
  • Use only official payment methods (CCBill, Paxum)

5.3 Physical Safety

  • Do not share your physical location inappropriately
  • Be cautious when meeting other users in person
  • Report any threats or concerning behaviour
  • Trust your instincts and prioritise your safety

6. Reporting and Moderation

6.1 Reporting Violations

If you encounter content or behaviour that violates these guidelines:

  • Use our reporting tools within the platform
  • Contact our moderation team directly
  • Provide specific details about the violation
  • Include relevant screenshots or evidence

6.2 Moderation Actions

We may take the following actions for violations:

  • Warning: First-time minor violations
  • Content Removal: Delete inappropriate content
  • Temporary Suspension: Short-term account restrictions
  • Permanent Ban: Permanent account termination
  • Legal Action: Report serious violations to authorities

6.3 Appeal Process

If you believe a moderation action was incorrect:

  • Contact our support team within 30 days
  • Provide evidence supporting your appeal
  • We will review the decision within 7 business days
  • Our decision is final

7. Specific Platform Rules

7.1 Profile Guidelines

  • Use accurate and appropriate profile information
  • Upload only content you own or have permission to use
  • Maintain appropriate profile photos and content
  • Update your information regularly

7.2 Communication Rules

  • Respect others' communication preferences
  • Do not send unsolicited messages
  • Honor requests to stop communication
  • Use appropriate language and tone

7.3 Payment and Financial Rules

  • Only use official payment methods
  • Do not attempt to circumvent payment systems
  • Report any payment-related issues immediately
  • Comply with all financial regulations

8. Intellectual Property

8.1 Respect for Copyright

  • Only share content you own or have permission to use
  • Respect others' intellectual property rights
  • Do not reproduce copyrighted material without permission
  • Report copyright violations to our team

8.2 Your Content

  • You retain ownership of your original content
  • You grant us necessary licenses to provide our services
  • You are responsible for ensuring you have rights to your content
  • We may remove content that infringes on others' rights

9. Privacy and Data Protection

9.1 Respect for Privacy

  • Respect others' privacy and boundaries
  • Do not share others' personal information
  • Be mindful of what you share about yourself
  • Report privacy violations

9.2 Data Security

  • Use strong, unique passwords
  • Log out from shared devices
  • Report any security concerns
  • Keep your account information up to date

10. Enforcement and Consequences

10.1 Violation Severity

Violations are categorised by severity:

  • Minor: First-time violations of minor rules
  • Moderate: Repeated violations or moderate rule breaches
  • Major: Serious violations or repeated moderate breaches
  • Severe: Illegal activities or severe rule violations

10.2 Progressive Discipline

We use a progressive discipline system:

  1. Warning: For minor first-time violations
  2. Temporary Restriction: For repeated or moderate violations
  3. Suspension: For serious or repeated violations
  4. Permanent Ban: For severe violations or repeated suspensions

10.3 Immediate Action

We may take immediate action for:

  • Illegal activities
  • Threats of violence
  • Sharing of harmful content
  • Severe harassment or abuse

11. User Responsibilities

11.1 Self-Moderation

  • Review your content before posting
  • Consider how others might interpret your content
  • Be mindful of your impact on the community
  • Take responsibility for your actions

11.2 Community Participation

  • Help maintain a positive community environment
  • Report violations when you encounter them
  • Support other users when appropriate
  • Participate constructively in discussions

12. Platform-Specific Features

12.1 Gaming and Entertainment

  • All games and entertainment features are for fun only
  • No real money gambling occurs on our platform
  • Virtual tokens and rewards have no monetary value
  • Do not attempt to exploit or cheat in games

12.2 Subscription Services

  • Respect the terms of your subscription
  • Do not share subscription content with others
  • Cancel subscriptions through proper channels
  • Report any subscription-related issues

13. International Users

13.1 Local Laws

  • Comply with laws in your country
  • Be aware of local content restrictions
  • Respect cultural differences
  • Report any legal concerns

13.2 Cross-Border Interactions

  • Be respectful of different cultures and backgrounds
  • Use appropriate language for international audiences
  • Be mindful of time zones and cultural differences
  • Report any cultural insensitivity

14. Updates to Guidelines

We may update these guidelines to:

  • Reflect changes in our platform
  • Address new types of violations
  • Comply with legal requirements
  • Improve community safety

We will notify users of significant changes through:

  • Platform notifications
  • Email updates
  • Website announcements

15. Contact Information

For questions about these guidelines or to report violations:

  • Email: community@finveri.com
  • Support: support@finveri.com
  • Address: [Company Address]
  • Phone: [Contact Number]

16. Resources and Support

If you need help or support:

  • Community Support: Available through our platform
  • Technical Support: support@finveri.com
  • Safety Concerns: safety@finveri.com
  • Legal Issues: legal@finveri.com

These Community Guidelines are effective as of the last updated date and supersede all previous versions.