Help & Support
Identity Requirements
What ID do I need to verify my account?
We accept government-issued photo ID such as a driving licence or passport. The ID must be valid and clearly show your name, date of birth, and photo.
How long does verification take?
Most verifications are processed within 24-48 hours. You'll receive an email notification once your verification is complete.
Costs & Payments
What are the platform fees?
We charge a small processing fee on transactions. The exact amount depends on the payment method and transaction type. All fees are clearly displayed before you confirm any payment.
How do I receive payments?
You can connect your bank account through our secure payment partners. Payouts are processed automatically and typically arrive within 1-3 business days.
What payment methods do you accept?
We accept major credit cards, debit cards, and bank transfers. All payments are processed securely through our trusted payment partners.
Age Assurance
How do you verify age?
We use a combination of ID verification and age verification services to ensure all users are 18 or older. This is a legal requirement for our platform.
What if I can't verify my age?
If you're unable to complete age verification, unfortunately we cannot allow access to the platform. This is to comply with legal requirements and protect all users.
Safety & Security
How do you protect my personal information?
We use industry-standard encryption and security measures to protect your data. We never share your personal information with third parties without your explicit consent.
What should I do if I feel unsafe?
If you ever feel unsafe or encounter inappropriate behaviour, please report it immediately using our reporting system. We take all reports seriously and investigate promptly.
Can I block other users?
Yes, you can block any user at any time. Blocked users cannot contact you or see your profile. You can unblock users later if you change your mind.
Platform Features
How do contracts work?
Contracts are agreements between users for financial arrangements. They can include payment schedules, interest rates, and other terms. All contracts are tracked in your wallet.
What are tributes?
Tributes are optional payments that can be required to start conversations or connections. The amount is set by each user and helps ensure meaningful interactions.
How do I use the games feature?
Our games are for entertainment only and use verifiable fairness systems. You can play various games with other users, and all results are cryptographically verifiable.
Legal Documents & Policies
Important legal information about using our platform, your rights, and our policies.
Still need help?
If you can't find the answer to your question, please don't hesitate to contact our support team.